USPS Open 7 Days a Week…oh my!

Several times a week, I go to the USPS to take care of various client and business related issues. I often stand in-line waiting several minutes. Over the recent Holiday, I stood in line for more than 30 minutes only to be overlooked when I got to the head of the line. I had 15 Priority Shipping Boxes and it wasn’t convenient for the next available clerk, so instead she asked me to hold on while she take the next person.
Today I had a much different experience. No lines, friendly service and I even noticed that service hours were very convenient 9a – 7p Monday through Saturday and Sunday from 10 – 4p. I couldn’t believe it was the USPS. But it was and it was located in Raley’s, so I took advance and also did a quick shop. I learned in conversation with the associate that she was a Raley’s employee and trained by the USPS. She also mentioned that the USPS doesn’t rent or payroll and that it’s a win for everyone – BINGO!
If the USPS was a business, bet they would change their business model and ditch the stand-alone locations…you know, the ones with the terrible hours and questionable service – maybe then they wouldn’t need a bailout.

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Janet Osterdock is ZOOM Media’s President and CEO where she focuses on campaign development and implementation. Janet founded ZOOM Cross-Media in 2009 with a team of highly skilled industry specialists. She has a heart for service and works side-by-side with clients to deliver integrated high-impact campaigns. In Janet’s words “implementation is everything and it can make the difference between average performance and outstanding performance.” In her spare time, Janet volunteers in pet therapy at Shriner’s Hospital for Children.

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